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Middle East World Wide
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Middle East

Delivery Update

Due to heavy rain and flooding in parts of the country, there will be a minor delay in deliveries of one additional day to the current timescales.

Please note:

  • Customers in KSA are subject to a 15% import tax and customers in Kuwait are subject to a 5% import tax which is required to be paid on delivery.
  • Customs/VAT charges may be applied in: Bahrain and Qatar
  • During private-sector work suspensions and holidays, orders may be delayed
  • Deliveries to remote areas in UAE take place once or twice a week
  • Deliveries to remote areas in KSA may take 5-8 days
  • Deliveries to Qatar, Bahrain and Kuwait may experience delays at customs

  • Due to recent changes made by Saudi Arabia Customs, customers with orders valued over SAR1,000 will have to provide the following on collection:

    1. Consignee First, Middle and Last Name
    2. Consignee Date of Birth (Day - Month - Year)
    3. ID or Iqama Expiration Date (Day - Month - Year)